Designated Associates are offering new and exciting opportunities throughout 2012.

Special offers include:

Telephone Skills - 14th May  (£99 + vat full day)

-  Understand the importance of handling all calls correctly

- Gain the skills necessary to handle all calls and customer queries efficiently and expediently

- Real life situations & practice  

Search Engine Optimisation - 17th May (£149 + vat) 

- How Search Engines work and how this can benefit your organisation 

- Creating Accessible and Valid code

- Identifying Effective Keywords 

- Placing your keywords strategically


Sage 50 Accounts Foundation, 15th May (£145 + vat) 

- Basic configuration, account coding structures and the layout of accounts.

- Understand the choice of methods and implications for standard VAT and VAT cash accounting.

- Learn how to record product and service invoices and credit notes. Allow the use of Sage to organise your procedures.

Social Media Means Business -  8th May  (£49.99 + vat half day)  

- What is it? Why do it?

- Sell yourself and promote your business through your profile and build your contacts and network. Every contact… has       contacts.

- Gain referrals, recommendations

- Build your network, connect with people and target new prospects
 

Confidence & Motivation  - 8th June (£99 + VAT) 

- Give the very best first impression.

- Deal confidently and calmly with conflict.

- Feel more motivated and positive.

- Seize opportunities before they pass you by.

CV & Job Application Workshop  - 14th June  (£99 + vat) 

- Gain and refresh skills in job searching on the internet 

- CV and application form preparation in order  to enhance your success in todays job market

EUROPEAN MENTORING & COACHING COUNCIL  - 15th MAY  (5.30-7.30pm £5 charge towards room & certificate)

EMCC exists to promote good practice and the expectation of good practice in mentoring and coaching across Europe. Contact EMCC Merseyside and North Cheshire coordinator Elaine Owen 0151 653 3338 for more information

Interested? …  Of course you are!

To maximise yourself, your staff and investment that you have already made, contact Laura on 0151 653 3338 or email admin@designatedassociates.com for more information on any of the courses listed above.

www.designatedassociates.com/learning-solutions.aspx

Empowering people

E &OE